







Description








Review
1. How does the YODOLLA retractable pergola canopy provide wind resistance?
To enhance wind resistance, the YODOLLA metal pergola with canopy includes additional straps that keep the retractable canopy securely in place. This feature ensures the canopy remains stable even during breezy conditions, providing protection and stability for your outdoor space.
2. Can the YODOLLA pergola be used for all types of outdoor activities?
Yes, the YODOLLA 9' x 12' pergola is perfect for a wide range of outdoor activities such as camping, relaxing, or even hosting outdoor gatherings. Its stylish design, retractable canopy, and durable construction make it ideal for use on gardens, decks, and terraces, providing a comfortable and shaded area for various outdoor settings.
3. How long does it take to assemble the YODOLLA patio pergola?
The YODOLLA patio pergola is designed for effortless assembly. The provided assembly video offers clear and comprehensive instructions that guide you through the process, allowing you to set up the pergola in under 30 minutes. Each foot of the pergola has pre-drilled mounting holes for easy attachment to concrete floors or decks.
4.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order,and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
5.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
6.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, theactual color of the product may differ slightly. This is unavoidable. Fo r accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.








FAQ
1. How does the YODOLLA retractable pergola canopy provide wind resistance?
To enhance wind resistance, the YODOLLA metal pergola with canopy includes additional straps that keep the retractable canopy securely in place. This feature ensures the canopy remains stable even during breezy conditions, providing protection and stability for your outdoor space.
2. Can the YODOLLA pergola be used for all types of outdoor activities?
Yes, the YODOLLA 9' x 12' pergola is perfect for a wide range of outdoor activities such as camping, relaxing, or even hosting outdoor gatherings. Its stylish design, retractable canopy, and durable construction make it ideal for use on gardens, decks, and terraces, providing a comfortable and shaded area for various outdoor settings.
3. How long does it take to assemble the YODOLLA patio pergola?
The YODOLLA patio pergola is designed for effortless assembly. The provided assembly video offers clear and comprehensive instructions that guide you through the process, allowing you to set up the pergola in under 30 minutes. Each foot of the pergola has pre-drilled mounting holes for easy attachment to concrete floors or decks.
4.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order,and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
5.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
6.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, theactual color of the product may differ slightly. This is unavoidable. Fo r accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.